Studio Policies

Table of Contents

Registration Term, Fees & Withdrawal

Term: Each class receives a minimum of 32 classes per year taking into account holidays and studio closures. The fee for these 32 lessons has been split into 10 monthly payments, so whether a month has 2 classes or 5 you still pay the same amount per month.  Class times are subject to change with the ever-evolving COVID 19 pandemic. Please note we are doing our very best to plan for the Fall 2021 season but as we know things may change as the situation evolves & updates may need to be made.

Fees: For full-year classes, your first and last month fees (September and June) will be charged on the first or fifth tenth (whichever one is closest) within the current month & fees will be pro-rated if joining a class mid-month along with a $35 registration fee. You will then be charged on the first of each month thereafter using the method of payment you entered into your online account. You may log in to your account and change this method of payment at any time. Direct Debit or Credit Card are accepted. When the first day of the month falls on a weekend or holiday, your fees will be processed on the next business day.

For Sessional classes, your registration fee and full-session tuition will also be charged on the first or fifth tenth (whichever one is closest) within the current month.

First-time payments for the Fall 2021/2022 season will be processed on August 1st, 2021.

Recital Costume Fee: A recital costume fee of $90 per class* will be charged to your account on February 15, 2022. Recital costume fees are non-refundable, with no exceptions.
*combo classes require only one costume and dancers who participate in Ballet twice a week only require one Ballet costume

Registration and Withdrawal Policy: For full-year classes, our registration deadline for the current dance year is February 1, 2022. No new registrations will be accepted after this date. Our withdrawal deadline for the current dance year is February 15, 2022, and no refund will be granted after this date for our year-round classes.

For Sessional classes, if for any reason your dancer is not ready quite yet to attend their class on their own after 2 weeks we will offer a FULL in-studio credit to be used at another time or a partial refund. Classes are non-transferable.

You registration fee and first/last month payments for full year classes are non-refundable under any circumstances as these fees hold a spot for your child in our classes. For Sessional classes, no refunds will be granted after the second week of class. Class fees are nontransferable.

No-Risk Satisfaction Guarantee on New Enrollments:
At Mahogany Dance Arts we want to ensure your dancer finds the right class to ignite their LOVE of dance. Instead of offering trial classes, we offer a satisfaction guarantee on ALL of our classes. If for any reason you are not satisfied, just let us know via email within 48 hrs of the first class, and any paid fees will be refunded except for the prorated cost of the one attended class and the registration fee.
 

Coronavirus Policy

Assumption of the Risk and Waiver of liability relating to Coronavirus/ COVID-19:

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact.

I understand and agree that even with sanitization protocols, there is a possibility of contracting the SARS-CoV-2 (severe acute respiratory syndrome coronavirus 2) virus which can lead to the COVID-19 (coronavirus disease) while attending Mahogany Dance Arts Ltd. I voluntarily agree, therefore, to assume all risks and responsibility of contracting the SARS-CoV-2 virus, which me or my child(ren) may contract during any of Mahogany Dance Arts Ltd classes, rehearsals, performances, or activities.

I exempt and release, Mahogany Dance Arts and its owners, employees, assistants, volunteers, guest artists, and/or students from any and all liability claims, demands, or causes of action whatsoever from any damage, loss, injury, or death to me, my children, or property which may arise out of or in connection with SARS-CoV-2 and COVID-19.

I understand and agree that I will not send my child to Mahogany Dance Arts Ltd if they are sick even if symptoms resemble a mild cold. Symptoms to look for include fever, cough, shortness of breath, sore throat, runny nose, nasal congestion, headache, and a general feeling of being unwell.

I understand and have made my child aware that they are to inform a Mahogany Dance Arts Ltd staff member immediately should any of the above-mentioned symptoms develop while at the studio. Should this occur I understand my child will be isolated until they are picked up by a parent or guardian. I understand it is my responsibility to ensure my child is picked up immediately when notified.

I understand and agree that CMOH Order 05-2020 legally obligates individuals who have a fever, cough, shortness of breath, sore throat, runny nose (that is not related to a pre-existing illness or health condition) to be in isolation for 10 days from the start of symptoms or until symptoms resolve, whichever takes longer.

I have alerted Mahogany Dance Arts Ltd of any and all medical conditions and allergies of my child. I understand it is especially important to alert the studio of any health conditions my child has which may causes similar symptoms of SARS-CoV-2 and/or COVID-19. These health conditions and symptoms include but are not limited to cough and/or shortness of breath due to asthma or exercise-induced asthma, and/or a sore throat, runny nose and/or nasal congestion due to severe seasonal allergies.

Fees: I understand that if my child(ren) misses 4 or more weeks of dance due to COVID-19 related illness MDA will provide a 50% refund or credit upon receipt of written notice. Classes missed for any duration less than 4 weeks will not be refunded or credited.

Instruction: I understand from time to time that Mahogany Dance Arts instructors may be ill or have symptoms of a cold, cough, or fever. When this happens and a substitute is unavailable then a LIVE Zoom class video will be provided for your child to practice with at home. Our staff and your child’s safety is of the utmost importance to us and we will continue to bring you the very best of Mahogany Dance Arts but from a distance. There are no refunds or credits given for these classes.

If I am signing this waiver for my child or children, I certify that I am the parent or legal guardian and have the right to waive these rights.

Closure due to COVID-19: should MDA be mandated by the government (or choose) to close due to COVID-19 with 5 days or less notice prior to the next month’s fees being processed, fees WILL still be processed & classes will move to a LIVE Zoom platform for the next month. Dancers will be able to continue their learning from the comfort & safety of their own homes. If the shutdown/closure extends past this one-month period accounts will be “frozen” until we are back in the studio & your dancer spots will be held in the class. You will then be given the option to continue with the LIVE Zoom class platform on a modified class schedule or choose to wait until we return to in-person classes.

If the closure/shutdown happens prior to 5 days before the start of the next month accounts will be “frozen” & the optional LIVE Zoom class platform will be offered.

ALL Competitive level training & classes will continue onto the LIVE Zoom class platform throughout the entire closure/shutdown period & will NOT be optional.

Rates and Receipts

NSF Fees: There will be a service charge of $25 automatically charged to your account for all NSF direct debit & credit card transactions after 7 days of a declined transaction. This timeframe will give you the opportunity to update payment info on file if needed.

Receipts: Tax receipts are available through your Parent Portal, where they can be viewed and printed. Please be sure to keep your username and password handy. You will also receive an email notification when your monthly fees are processed.

Family Rates: For families that have multiple students enrolled at Mahogany Dance Arts Ltd., the following discount for lesson fees will apply:

  • 5% off 2nd Child
  • 10% off 3rd and 4th Child

Discounts will automatically be applied upon registration.

Absences, Cancellations, and Classroom Etiquette

Schedule Subject to Change: Mahogany Dance Arts Ltd. reserves the right to reschedule, cancel or combine classes should registration be insufficient.

Absences: If your child is unable to attend class, a phone call or email is very much appreciated. Consistent attendance is encouraged. Dance training must occur regularly to improve skills. Irregular attendance may affect a child’s ability to advance through our curriculum of increasingly more complex levels of dance. Unfortunately, makeup classes are not offered, and NO refunds will be given for missed classes.

Class Cancellations: If at any time we are required to cancel classes due to bad weather, an email will be sent as soon as possible. We will do our best to run classes, except under exceptionally dangerous driving conditions and/or if it is unsafe for dancers and family members to be out. Use your discretion regarding attendance if the driving is difficult in your area. Missed classes due to weather conditions will not be rescheduled.

Teacher Absence and Substitute Teachers: If your child’s instructor is sick or unable to attend class, a knowledgeable and experienced substitute teacher will cover classes. The instructor will leave a lesson plan so that students stay on track with what they are learning and do not fall behind.

Dress Requirements: Proper dress attire is very important for each class. Every dancer is expected to adhere to the appropriate attire set forth for each class. Please review the dress requirements details. These details can be found under the “Dancer Information” tab. Additionally, these details will be sent to you before classes start.

Classroom Etiquette:

  • NO chewing gum, food and or flavored beverages inside the studio. Water bottles are permitted and encouraged. The above items are forbidden in the studios for safety reasons and to protect the dance studio facilities.
  • Jewelry is also asked to be removed, except for small stud earrings.
  • Appropriate class dress requirements are required. We believe in a “dress code” for each class as it puts students in the right frame of mind to start learning and instills the discipline of dance.
  • Respect for teachers, parents, and peers will be expected within the classroom/studio is mandatory.
  • No disruptive behavior, use of foul language or ridiculing of other students will be tolerated. The classroom is a welcoming, warm and encouraging space for the dancers.
  • No use of cell phones is allowed in the classroom.
  • To teach and correct dance movement and technique, physical contact between the student and teacher is necessary. Mahogany Dance Arts Ltd. ensures that such contact is applied professionally and is required for dance instruction. This contact, as deemed necessary by the teacher, is consented to by the student and/or parent/guardian.

Lobby Etiquette and Parental Viewing

Lobby Etiquette: Mahogany Dance Arts lobby is a drop & go space only. To ensure the most convenient & comfortable experience for our dancers & families we encourage this process. A studio staff member will greet your child at the door each day & ensure they are fully prepared for class. They will also have your child prepared & ready to leave the studio when classes are done. We encourage you to go grab a coffee, do some groceries & support the other wonderful local Mahogany business during your child’s class time knowing your child is safe in our hands!

If you notice your child is hesitant or becomes upset please take as much time as you need to console and cuddle. There is an area in which you can have the time and space you need together, and then once ready please send your child into the studio on their own.

Viewing Windows: At Mahogany Dance Arts Ltd., we believe in a closed-door policy, therefore, the viewing windows will remain closed. We enforce this policy as it allows the dancers to fully focus and concentrate on what is happening in the classroom and not be distracted by eyes watching. The door to the classroom will remain unlocked during classes so if anytime your child needs a parent, they will know they are only a few steps away.

We will offer a viewing opportunity throughout the year where you can view your child’s progress as well as a Year-End Performance Showcase that demonstrates everything your children have learned.

Year-End Showcase Participation: All dancers registered in our full-year programs agree to participate in our Year-End Showcase. The choreography of these routines will begin in mid-February. Sessional class dancers will not participate in the Year-End Showcase.

Photo/Image Release

Photo/Images & Promotional Material Release: For purposes such as education and promotion of Mahogany Dance Arts Ltd. and its programs, photographs and video may be taken of students and used on our website, on Facebook/Instagram and in other promotional mediums. Mahogany Dance Arts Ltd., as applicable, is not required to notify students or their parents/guardians, solicit their approval, or compensate them in any way before using such photographs or videos. If you DO NOT wish to have your child appear in our promotional marketing materials or advertisements please let us know promptly.

Additional Policies

Assignment of Class Levels, Exams, Pointe Work: The Directors, in collaboration with teachers, make all decisions regarding the assignment of class levels, participation in exams, and the appropriate time to begin pointe work. Occasionally, a student may be moved to a different class when the student’s training would be improved by that change. Regular attendance, concentration, ability to assimilate instruction, and level of interest all contribute to steady growth.

Outside Training: We will not accept any student who is enrolled or training with another studio/teacher.

Lost and Found: We recommend that all valuables be left at home as the studio cannot be held responsible for the loss of personal effects. We ask that parents check their child’s belongings before leaving each class and encourage you to mark all clothing and shoes with the students’ names. Our lost and found box is located in the dancers’ change room.

Communications: Email notifications will be sent regarding all studio events and information you need to know. Please check your emails regularly to ensure you don’t miss any of this important information. Our website will also be updated regularly so that everyone can have easy access to the information needed.

Questions and Concerns: All questions can be directed to contact@mahoganydancearts.com or our admin staff, Glenda @ glendamdaoffice@gmail.com.

Discussions between instructors, parents, and students can be arranged by appointment only, not during or between classes. Please do not hesitate to contact the office to schedule an appointment at your convenience. We want to establish an Open-Door Policy by appointment so that students, instructors, and parents feel welcome to discuss any questions or concerns but ensure our teachers can fully focus on instruction and provide uninterrupted lessons to our students.

We will aim to reply to all email questions as promptly as possible weekdays between 8:00 a.m. – 5:00 p.m. & Saturdays between 9:00 a.m. – 1:00 p.m. All emails received outside of these windows will be replied to the next business day.

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